CARA for EMS and Mobile Healthcare · AI-Powered Intelligence Platform
Patent pendingEvery PCR reviewed.
Every flag explained.
CARA checks every patient care report against your protocols and puts the runs that need a human at the top of your QA queue — with the rule and protocol section behind each flag.
- Every PCR read and scored in under 10 seconds. Works with any NEMSIS-compliant ePCR.
- Review only what falls below your threshold, with the reason shown.
- Ask anything in plain English. No reports to build.
- A Medical Director covering several agencies has direct access through a single user interface.
- HIPAA compliant by design, created by seasoned EMS software technologists.
- Your reviewers make every call.
Run 26-04817 · Adult cardiac arrest
Documentation · CriticalEpinephrine Time Documented: Time of first epinephrine dose not documented
- Record shows:
- Medication list records epinephrine 1 mg IV with no administration time
- Required by:
- STP 2026.1 §4.3 p.52
Rhythm Checks Documented: Rhythm check not documented during CPR
- Required by:
- STP 2026.1 §4.3 p.53
- Runs above your auto-pass score clear on their own.
- Your team reviews only what falls below — with the reason shown.
We turn emergency service data into actionable intelligence.
reviewed — not a 10% sample
the runs that need a human come first in your queue
your protocols, applied the same way to every chart, every shift
the rule, the data point, and the protocol section behind each finding
From the field
What agencies using CARA are seeing.
of runs scored above the agency’s own auto-pass threshold and cleared without review. About 1 in 10 went to a human reviewer.
Meet CARA
Hi, I’m CARA.
Clinical AI Review Assistant.
CARA reviews every patient care report your agency closes, so your QA team spends its time on the runs that actually need a human. Search your runs in plain English and get the answer with the PCRs behind it.
One intelligence platform
Quality today. Analytics today. Wellness next — on the same data.
Clinical Quality Assurance
Live today
Every PCR reviewed against your protocols, with the rule and the evidence behind every flag.
Conversational Analytics
Live today
Ask anything about your runs in plain English and get the answer with the PCRs behind it.
Crew Wellness
Next
Same data, a different lens — turned toward the people behind every response.
Conversational analytics
Ask CARA anything. No reports to build.
Ask about your runs the way you’d ask a colleague. CARA answers from your agency’s own records — and shows her work.
- Every answer states the dates she searched.
- Drill down to the records behind any chart, with patient details masked.
- Export to CSV, or pin a question to re-run later.
- If something isn’t documented, she says so — she never fills a gap with a guess.
- “How many cardiac arrests did we have last month?”
- “What’s our compliance rate by protocol?”
- “Which runs last month were missing a pain reassessment?”
- “Just the night shift.”
How it works
From submitted PCR to a closed QI loop, in five steps.
Your ePCR sends. CARA receives.
Your ePCR submits its standard NEMSIS 3.4–3.5.1 export to CARA — new runs as they close, plus your historical archive. CARA never logs in to or reads from your ePCR.
CARA reviews every run.
Each PCR is evaluated against your protocols and quality measures.
Your team reviews what matters.
A severity-ranked queue puts the runs that need a human on one screen, with every flag and the evidence behind it.
Close the loop, on the record.
Close a run in one click and add notes to the record. Every action lands in a tamper-evident audit trail — a defensible record for every QI decision.
Share and close the QI loop.
Share the CARA record and review findings with crews, Medical Directors, and colleagues through secure, time-limited links — every share is logged.
Why CARA
Not a sample. Not a checklist. Not a guess.
Most agencies review a fraction of their charts by hand, or rely on rule checks built into their ePCR. CARA reviews every chart against the protocols you actually practice under — and shows her work.
| What matters | Manual chart review | Your ePCR's built-in QA | Generic AI review tools | CARA |
|---|---|---|---|---|
| Charts reviewed | Rarely or no:A sample — typically about 1 in 10 | Partly / varies:Charts in that ePCR only | Partly / varies:Varies | Yes:Every chart, from your NEMSIS ePCR |
| Your protocols | Partly / varies:From the reviewer's memory | Partly / varies:Review forms and validation rules | Rarely or no:Often generic guidelines or uploaded PDFs | Yes:Your agency’s own protocols |
| Every flag explained | Partly / varies:Depends on the reviewer | Partly / varies:Validation messages | Partly / varies:AI-written commentary | Yes:Rule, data point, and protocol section |
| Judges only what was documented | Partly / varies:Depends on reviewer judgment | Partly / varies:Yes, for configured rules | Partly / varies:Varies | Yes:Yes — no assumptions, no reading between the lines |
| Same result on every review | Rarely or no:Varies by reviewer and shift | Partly / varies:For configured rules | Partly / varies:Varies | Yes:One standard, every chart |
Charts reviewed
- Manual chart review
- A sample — typically about 1 in 10
- Your ePCR's built-in QA
- Charts in that ePCR only
- Generic AI review tools
- Varies
- CARA
- Every chart, from your NEMSIS ePCR
Your protocols
- Manual chart review
- From the reviewer's memory
- Your ePCR's built-in QA
- Review forms and validation rules
- Generic AI review tools
- Often generic guidelines or uploaded PDFs
- CARA
- Your agency’s own protocols
Every flag explained
- Manual chart review
- Depends on the reviewer
- Your ePCR's built-in QA
- Validation messages
- Generic AI review tools
- AI-written commentary
- CARA
- Rule, data point, and protocol section
Judges only what was documented
- Manual chart review
- Depends on reviewer judgment
- Your ePCR's built-in QA
- Yes, for configured rules
- Generic AI review tools
- Varies
- CARA
- Yes — no assumptions, no reading between the lines
Same result on every review
- Manual chart review
- Varies by reviewer and shift
- Your ePCR's built-in QA
- For configured rules
- Generic AI review tools
- Varies
- CARA
- One standard, every chart
Category comparison based on publicly available product information as of October 2026. Capabilities vary by vendor and configuration.
See the full comparison →Who it's for
Built for the people who own EMS quality.
EMS Officers
Spend your shift with crews, not buried in chart review — with one fair, cited standard for every run.
Medical Directors
Protocol-accurate review of every chart, NEMSQA and AHA Mission: Lifeline quality measures, and direct access to every agency you cover through a single user interface.
QA / QI teams
Skip the low-priority noise and go straight to the runs that need clinical judgment.
Agency Leadership
Clear performance visibility and a defensible audit trail across the whole agency.
Built for trust
AI that supports clinical judgment — never replaces it.
Humans make the call.
CARA finds the runs that need review. A trained reviewer decides what happens next. Every flag is a suggestion, not a verdict.
No made-up answers.
If the data doesn't support an answer, CARA says so. Uncertain protocol matches are flagged as uncertain.
PHI stays protected.
Identifiers such as Social Security numbers, phone numbers, addresses, and dates are filtered out before prompts reach an AI model, and we sign a BAA with every customer.
A clear record.
Every flag, review, and closure is timestamped, attributed, and kept in a tamper-evident audit log.
FAQ
EMS QA, answered.
What is EMS QA?
EMS quality assurance (QA) — also called clinical QI — is the review of patient care reports against protocols, state rules, and quality measures to confirm the care documented met the standard. Traditionally it's done by hand, so most agencies review only a small sample of their runs.
Can AI do EMS quality assurance?
Yes. CARA is AI EMS QA software that reads every patient care report your agency generates, evaluates each one against your protocols, and puts the runs that need a human reviewer first — QA on every run instead of a sample of about one in ten.
How does CARA review patient care reports?
CARA receives NEMSIS data from your ePCR and scores each PCR against your protocols, then ranks findings by clinical severity. Every flag cites the rule and data point that triggered it, and the protocol section it comes from.
Does AI replace human EMS QA reviewers?
No. CARA finds the runs that need review; a trained human decides what happens next. Every flag is a suggestion, not a verdict — CARA expands your QA team’s reach, and she doesn’t make clinical decisions.
Is CARA HIPAA compliant?
CARA is built for PHI. We sign a BAA with every customer before any patient data reaches CARA, identifiers such as Social Security numbers, phone numbers, addresses, and dates are filtered out before prompts reach an AI model, data is encrypted in transit and at rest, and every action is kept in a tamper-evident audit log.
Is CARA EMS software?
Yes. CARA is cloud-based EMS quality assurance software — nothing to install. Your ePCR sends her the NEMSIS data it already produces, and she adds an AI review layer on top, so she works alongside your existing EMS software rather than replacing it.
Schedule a demo
See CARA on runs like yours.
We’ll show you how CARA reviews every PCR, what your QA queue would look like, and how she fits alongside your ePCR. Tell us a little about your agency and we’ll set up a time.
Schedule a demo →Ask anything. If CARA isn’t the right fit, we’ll tell you.